As part of its participation in GITEX 2023, Dubai’s Roads and Transport Authority (RTA) unveiled sophisticated technology powered by artificial intelligence to monitor and assess the performance of delivery bike riders operating in Dubai.

Through the initiative, RTA seeks to increase the safety of both delivery bike riders and fellow road users in Dubai. It is in line with RTA’s strategic plan to integrate artificial intelligence solutions to enhance RTA’s business. In collaboration with the private sector, RTA launched an initiative that harnesses cutting-edge technology to track instances of potential violations on the part of delivery bike riders. To realise this initiative, RTA has deployed a specialised vehicle equipped with AI-driven cameras.

RTA embarked on this initiative in the second quarter of 2023. Field teams conducted inspections on 608 delivery bikes and reported 63 instances that warranted violations. These violations encompassed non-compliance with the unified uniform, absence of side stickers, lack of phosphorescent stickers, unauthorised parking in prohibited zones, carrying a passenger behind the driver, and damage to the delivery bike’s trunk.

Thanks to the AI-assisted operations, RTA managed to achieve a host of deliverables namely reducing the inspection time from 7.5 minutes to a mere 1 minute and increasing daily inspections using the AI-equipped vehicle and smart cameras 5 times, thanks to the deployment of the vehicle on various streets across the emirate, and the use of a heat map to detect the assembly points of riders besides classifying the danger of those areas based on reported cases.