marhaba, one of the world’s leading airport hospitality brands, continues to expand its network to provide world-class hospitality and ensure a safe and smooth travel experience for more passengers globally. In addition to its popular facilities in Dubai, Melbourne, Karachi and Singapore, marhaba opened another airport lounge in Manila in the Philippines and now offers excellent value services to passengers of all airlines and travel classes at Ninoy Aquino International Airport (MNL), too.
Located at Terminal 1, the newest marhaba lounge features comfortable seating for over 85 guests, a prayer room, a private meeting room and shower facilities. It is open 24 hours a day and offers Wi-Fi and all-day dining with an international cuisine catering to a wide range of dietary and ethnic requirements. The comfort of guests is ensured by a diverse team of 30 customer-oriented staff, who speak five languages.
marhaba has implemented a number of measures to ensure the safety and wellbeing of customers and agents. The lounge offers touchless payment options and frequently undergoes increased cleaning and sanitisation with specific focus on high-touch surfaces. marhaba lounge staff have all been thoroughly trained on health and safety protocols, and wear a mask and abide by social distancing guidelines while serving passengers.
Passengers can make online bookings at marhabaservices.com or simply walk in and pay for access on the spot. The lounge is also available for members of several airport lounge programmes.
Shahab Al Awadhi, Head of marhaba Global, said: "We are excited to add Manila to the global marhaba network. Taking advantage of our extensive experience in hospitality, airport and catering services, we pride ourselves in offering a premium lounge product that has been designed to fully meet the needs of passengers of all travel classes. In addition, we have taken a number of initiatives to maximise safety and provide passengers with complete peace of mind in our brand new lounge.
"We will work hard to earn the trust and loyalty of Manila passengers by delivering world-class services, every day."
marhaba, which means 'welcome' in Arabic, was launched in the UAE to help passengers arriving in or departing from Dubai International Airport. The popularity of meet & greet services has grown exponentially in line with Dubai's growth as a major international travel hub, and marhaba has continually expanded its product offering with a growing list of services and extra options designed to make the passenger airport experience as comfortable as possible.
marhaba started to expand its global footprint in 2017 by opening new airport lounges in Karachi (Pakistan) and Melbourne (Australia). Since then, it has opened an additional facility in Singapore and substantially increased the capacity of its airport lounges in Dubai. Including the new Manila lounge, marhaba will operate airport lounges in six countries providing service excellence to passengers with a team of over 800 customer-oriented employees.
The marhaba brand is part of dnata, one of the world's largest air services providers. A trusted partner of over 300 airline customers, dnata offers ground handling, cargo and catering services at 126 airports in 19 countries.