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Hala (Dubai Taxi) supports Dubai community with reduced rates on rides to hospitals and healthcare facilities in collaboration with RTA

01 Apr, 2020

Hala (Dubai Taxi) supports Dubai community with reduced rates on rides to hospitals and healthcare facilities in collaboration with RTA


  • 20% off on rides to and from a range of hospitals and healthcare facilities
  • Hala’s discounted rides support both healthcare heroes and the wider community


Hala, Dubai Taxi’s taxi booking service, in collaboration with Dubai Roads and Transport Authority (RTA), is supporting the city’s healthcare heroes and members of the public who need to travel to hospitals or healthcare clinics by offering discounted taxi fares to select locations, effective from today (1 April 2020).

Already Dubai’s most affordable taxi service, Hala is offering a discount of 20% per ride booked on the Careem app, to over 43 select hospitals and healthcare facilities. Valid on Hala (Dubai Taxi) and Hala Van Taxi, the offer is available for a maximum of 10 trips per user.

Following the government’s advice, booking a Hala (Dubai Taxi) remains restricted to buying food, essential supplies and going to the hospital or commuting to work in one of the vital sectors approved by the Ministries – health, energy, telecommunications, security, and police.

When booking a ride to one of the selected hospitals, Hala customers can find the hospital promo code on the blog section of the Hala website or the table provided below.

“This initiative is part of RTA’s endeavour to play an active role in easing challenges in the current situation and respond to the directives of our leaders to streamline the delivery of critical services to the public. Offering the initiative to riders heading to hospitals and clinics in Dubai indicates our commitment to serving the medical needs of our clients by offering them smooth and affordable means of mobility. Partnering with Hala in delivering this initiative embodies the humanitarian values of the UAE and RTA’s keenness to make its services accessible to customers under all circumstances,” said Ahmed Hashim Bahrozyan, CEO of Public Transport Agency, RTA.

Clemence Dutertre, CEO of Hala, said: “As our city faces challenging times, we want to put our community and the people who are supporting it first. Inspired by the true heroes who are selflessly working on the frontlines in hospitals and clinics around Dubai every day, we are introducing this discount on Hala rides for them. We are happy to show our support for them, and of course to our fellow residents who may need these services.”

For further information, please visit or follow @hala_ride on Instagram, @halaride on Facebook and @halaride on Twitter.

The terms and conditions of the discounts are outlined below.


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