dnata secures Royal Jordanian contract at New York JFK

dnata, a leading global air and travel services provider, has been awarded a multi-year contract by Royal Jordanian Airlines at John F. Kennedy International Airport (JFK) in New York.

dnata will provide its full range of safe and reliable passenger, ramp and baggage services to the Jordanian flag carrier, which operates a daily service between JFK Terminal Eight and Queen Alia International Airport (AMM) in Amman. dnata’s dedicated team will contribute to a quality travel experience for 125,000 passengers on Royal Jordanian’s 360 annual flights.

The contract expands the existing partnership between the two parties in the USA, with dnata already providing its full range of ground handling services to the airline in Detroit (DTW) since 2019.

David Barker, dnata’s Regional CEO, Airport Operations – Americas, said: “We are proud to expand our excellent relationship with Royal Jordanian Airlines into New York. Our experienced team look forward to contributing to the airline’s success by providing our best-in-class services.”

Operating also at terminals One and Four, dnata currently serves over 30 airlines at JFK International Airport with a team of 1,100 dedicated aviation professionals, who handle over 21,000 flights annually.

Including Royal Jordanian Airlines, dnata provides a range of ground handling, logistics and cargo services to more than 70 airline customers throughout the USA with 3,300 customer-oriented employees. In the financial year 2023-24, dnata turned around over 60,000 flights in the USA, handling over 18 million passengers and 200,000 tonnes of cargo.

dnata is a leading global air and travel services provider. Established in 1959, the company offers quality and safe ground handling, cargo, travel, catering and retail services in over 30 countries across six continents. In the financial year 2023-24, dnata’s customer-oriented teams handled over 778,000 aircraft turns, moved over 2.9 million tonnes of cargo, uplifted 123 million meals, and recorded a total transaction value (TTV) of travel services of US$ 2.4 billion.