3,500 customers visited the Smart Salem Medical Fitness Centre since its inception

A total of 3,500 customers benefited from the services of “SMART SALEM”, the Dubai Health Authority’s (DHA) first fully Artificial Intelligence (Ai) autonomous medical fitness centre, since its inception.

The ‘SMART SALEM” medical fitness centre, which was inaugurated in February this year, is located in City Walk and target VIPs, investors, golden residency holders, companies and individuals.

Maisa Al Bustani, Director of the Medical Fitness Services Department at the DHA said the centre provides customers with medical fitness services using high-tech health care solutions, Ai and Internet of Things (iOT). She said that this enables the centre to complete medical fitness processes with limited human interference, reducing time of completion from 28 hours to 30 minutes, eliminating any errors.

The centre, is equipped with futuristic digital technology, modern medical devices and integrated systems across government departments to provide a seamless experience for customers and stakeholders.  It also offers Residence Visa Stamping for eligible customers in partnership with the General Directorate of Residency and Foreigners Affairs-Dubai.

Al Bustani pointed out that the centre is in line with the Dubai Paperless Strategy, UAE Strategy for Artificial Intelligence and UAE Centennial 2071. 

The centre uses the Ai Pod to measure vital functions (this includes, blood pressure, height, weight, fever etc.) and medical history using iOT technology, which in turn analyzes the information and highlights the risk parameters for the physician. The results are then sent to the Salem system electronically, reducing time and eliminating possible errors.

The centre also employs four robots, each with a different function (this includes customer service, catering etc.) to guarantee the comfort and happiness of customers and ensure that the customer’s journey is transformed from a routine process to an efficient and innovative one.